What to Expect

Abbeydale Animal Hospital veterinary services – delivered with courtesy and respect!

As a new client of Abbeydale Animal Hospital in St. Thomas, ON, you can expect our full attention to your pet’s needs.

When you arrive for your appointment, you will be greeted warmly, and we’ll usher you into an examination room after checking in your pet.

In most cases, one of our veterinary technicians will start by asking about your pet’s medical history, current condition and the reason for your visit, gathering data for the doctor.

One of our veterinarians will then examine your pet, ask you further questions and may recommend diagnostic tests if needed. If additional testing is needed, Abbeydale Animal Hospital is a modern facility with state of the art diagnostic equipment and an in-house laboratory, so most tests can be performed here. Once the tests have been run, your doctor will discuss a possible diagnosis and treatment plan if warranted.

This is a great time to ask questions. Our veterinary team wants to make sure you’re completely comfortable with the information we’re providing.

Our veterinary technician will likely come back to wrap things up and will provide you with helpful pet care information and answer any wellness and care questions you may have. Our front desk staff will process your payment and schedule any needed follow-up appointments.

Depending on the reason for your visit, you may expect a follow-up call from one of our registered veterinary technicians to get an update on how your pet has been doing since their visit. If you have any concerns, talk to the technician about them.

Please note: Our goal is to see all our clients and patients on time, and although we have contingencies for emergencies, there will be times where the unexpected will create delays. We will ensure these are minimized as much as possible.

We are excited to meet you and your pets!

Location

Phone: 519-631-6056
Fax: 519-631-7623
info@abbeydaleah.com