We are open with some restrictions (due to COVID-19)

***AT THIS TIME, WE REGRET TO INFORM YOU THAT WE ARE CURRENTLY NOT ACCEPTING NEW CLIENTS***

(Updated: July 26, 2022)

Our doors are now open and we ask that you please wear a mask while inside our building. In addition, we ask that you limit the number of persons attending an in-person visit to one, where possible, as our ability to maintain social distancing is limited.

We are also happy to continue to offer curbside veterinary care for those who are more comfortable with this service model.

As an AAHA-accredited practice and as veterinary health experts, we are always vigilant about communicable diseases that can impact pets and their people.  As with many businesses, the risk of a positive COVID-19 exposure in a veterinary clinic can result in closure for 5-7 days, which would prevent veterinarians from providing needed medical care for their patients.  As a result, we are continually monitoring local and provincial COVID-19 trends and will revise our service delivery model accordingly.

Additionally, we are taking extra measures above and beyond our already high standards to help ensure everyone’s safety:

  • We are regularly monitoring and following public health recommendations.
  • We are using medical-grade disinfectants more frequently in high-traffic areas, including, door handles, light switches, faucets, front counters, exam rooms, restrooms, and more.
  • We are reminding all employees to stay home if they are experiencing flu-like symptoms.
  • And we are asking pet owners who have appointments with us and are feeling under the weather to please call our office before coming in so we can determine the best plan.

We are continuing to operate during this difficult time to provide the veterinary medical and surgical care your pet needs.  We know that our precautions and limited resources may result in the delay of some of our patients’ preventive care.  With that in mind, we’ve developed a summary below of the affected services along with some advice to our clients should you be affected by this delay.

We hope you are all staying safe and healthy 💙

**************

Annual Physical Examination including Vaccinations

If your pet’s vaccinations are due or overdue, then we ask that you take extra precautions with your pet to minimize the risk of exposure to those diseases for which they would normally be vaccinated. This includes avoiding contact with other pets, keeping your pet on a leash at all times when outdoors, and restricting unsupervised outdoor time.  We understand the importance of vaccination in keeping our pets safe by preventing the spread of common diseases, so please know that we will contact you as soon as we are able to schedule your pet’s physical examination and vaccinations.

Dental cleanings

At this time, dental prophies are being postponed, with few exceptions.  If your pet is showing any of the following signs, please call us so that we can discuss options:

  • bleeding gums
  • change in chewing habits or stopped eating
  • excessive abnormal drooling

If you have any questions or concerns about your pet’s health and safety, or our protocols, please do not hesitate to call us at 519-631-6056 or email us at info@abbeydaleah.com, and a member of our team will be happy to help.

We thank you for your understanding and cooperation with our measures to keep everyone safe during these challenging times.