We are open with some restrictions (due to COVID-19)
(Updated: January 23, 2023)
Our doors are now open and we ask that you please wear a mask while inside our building. In addition, we ask that you limit the number of persons attending an in-person visit to one, where possible, as our ability to maintain social distancing is limited.
We are also happy to continue to offer curbside veterinary care for those who are more comfortable with this service model.
As an AAHA-accredited practice and as veterinary health experts, we are always vigilant about communicable diseases that can impact pets and their people. As with many businesses, the risk of a positive COVID-19 exposure at our hospital can result in delays in providing veterinary care to our patients. As a result, we are continually monitoring local and provincial COVID-19 trends and will revise our service delivery model accordingly.
Additionally, we are taking extra measures above and beyond our already high standards to help ensure everyone’s safety:
- We are regularly monitoring and following public health recommendations.
- We are using medical-grade disinfectants more frequently in high-traffic areas, including, door handles, light switches, faucets, front counters, exam rooms, restrooms, and more.
- We are reminding all employees to stay home if they are experiencing flu-like symptoms.
- And we are asking pet owners who have appointments with us and are feeling under the weather to please call our office before coming in so we can determine the best plan.
If you have any questions or concerns about our protocols, please do not hesitate to call us at 519-631-6056 or email us at firstname.lastname@example.org, and a member of our team will be happy to help.
We thank you for your understanding and cooperation with our measures to keep everyone safe.
We hope you are all staying safe and healthy 💙